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Supportive Housing
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Supportive Housing is a community based program funded by the Ministry of Health intended to help the senior remain independent in their own apartment for as long as possible, delaying a premature need for institutionalization. Services are provided at no cost to the eligible tenant and include assistance with: bathing, dressing, toileting, meals, escort, security checks, skin care, oral care, foot care and nailcare, emergency response, medication monitoring and coordination of services. |
Polish and English speaking PSW staff are available 24 hours a day, 7 days per week to assist tenants with these services. Nursing and Medical care is not provided through the program but can be coordinated through a visiting service such as the CCAC.
Services work in conjunction with support provided by family and friends.
Sevices are provided to only those tenants living on the 5th to 11th floors of our seniors apartment building, while tenants living on the 2nd, 3rd and 4th floors must access these similar services through the local CCAC. The only exception is the provision of emergency-response which is available to all tenants 24 hours a days, 7 days per week.
Should the care needs of tenants exceed what is available through the supportive housing program or CCAC, Copernicus Lodge staff works with tenants and their familes to make an application to CCAC where they can transfer to Long Term Care and have their needs safely met. |
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In order to access the emergency call communication system located in the apartment, tenants must have their telephone service registered with Tavasys/Telus. The system is called Igeacom Nurse Call System which operates directly through the telephone line. By pressing the emergency button or activating the pull cord in the bedroom and bathroom areas, an alarm will be sent to Copernicus Lodge’s reception area (which is operated 24 hours a day/7 days per week). The system provides for two-way voice communication between the tenant and reception staff, who will confirm the need for help and immediately notify a staff from Supportive Services Program to respond to the tenants call for help. Such calls are responded to within a reasonable amount of time, prioritizing current tenant needs with available time. Supportive Housing Staff would enter the apartment with a master key should the apartment door be locked and there is no response when the nurse call system was activated.
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